Introduction
At Marches Manufacturing, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect any personal information that you provide when you interact with us. It applies to our website, services, and any communication with Marches Manufacturing. We comply with the General Data Protection Regulation (GDPR) and all applicable UK data protection laws.
Who We Are
Marches Manufacturing (referred to as “we,” “our,” or “us” in this policy) is based in Shropshire, UK. We provide a range of manufacturing services and are committed to ensuring that your privacy is protected.
What Information We Collect
We may collect the following personal data:
- Contact details: Name, email address, phone number, and postal address.
- Business details: Company name, job title, and business contact information.
- Technical information: IP address, browser type, and information about your visit to our website, including traffic data, location data, and other communication data.
- Other information: Any personal information you provide when contacting us, such as queries, feedback, or requests.
How We Use Your Information
We use your personal data for the following purposes:
- To respond to enquiries and provide information about our services.
- To fulfil contractual obligations and process orders.
- To communicate with you about your account, projects, or any updates to our services.
- To improve our website and services through data analysis.
- To send marketing communications, only if you have consented to receive them.
- To comply with legal obligations.
Legal Basis for Processing
We rely on the following lawful bases for processing your personal data:
- Contractual necessity: To fulfil our contractual obligations to you.
- Consent: For sending you marketing materials, where you have given explicit consent.
- Legitimate interests: To improve our services, communicate effectively, and protect our business.
- Legal obligation: To comply with any applicable laws and regulations.
How We Protect Your Data
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the personal data we collect.
Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. If you have subscribed to our marketing communications, we will retain your information until you opt out.
Sharing Your Information
We will not share your personal data with third parties unless:
- It is required to fulfil our contractual obligations (e.g., delivery partners).
- We are legally required to do so.
- You have provided your explicit consent.
Any third parties with whom we share your data are required to keep it secure and only use it for the purposes specified by us.
Your Rights
You have the following rights concerning your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete information.
- Erasure: You can request the deletion of your data, where applicable.
- Restriction: You can request that we restrict the processing of your data in certain circumstances.
- Objection: You have the right to object to our processing of your data, including for direct marketing purposes.
- Portability: You have the right to request the transfer of your data to another service provider.
- Withdraw consent: You can withdraw your consent at any time for processing activities based on your consent.
If you wish to exercise any of these rights, please contact us using the details provided below.
Cookies
Our website uses cookies to enhance user experience and analyse site traffic. For detailed information about the cookies we use and how you can manage them, please refer to our Cookie Policy.
Links to Other Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites, and we encourage you to read their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email or through a website notice.